At Tojay, gaming is meant to be a source of entertainment — not financial stress. This page outlines the tools, tips and support available to every Pakistani player who wants to keep their gaming habits healthy and within their personal limits.
Use the self-exclusion or cooling-off tools in your Tojay account to pause your gaming activity right now.
Go to My AccountResponsible gaming is simply about keeping things in perspective. Online casino games, slots, cricket betting and bingo are forms of entertainment — the same way watching a PSL match or going out for dinner is entertainment. The moment your gaming starts affecting your finances, relationships or mental wellbeing, it has stopped being fun and become a problem worth addressing.
Tojay believes that every adult in Pakistan has the right to enjoy online gaming — as long as it stays within boundaries they are comfortable with. That is what responsible gaming is about: playing by your own rules, with the full support of the platform behind you.
There is no shame in using the tools on this page. In fact, setting a deposit limit or a daily time reminder before you start is the mark of a smart, switched-on player — not a sign of weakness. Plenty of Tojay's most experienced players use these features regularly.
Gaming should always be funded from your disposable income — money left over after bills, groceries and family needs are covered. Never deposit money that you cannot afford to lose, and never borrow to fund gaming activity.
Set a budget before you start. Decide the maximum PKR amount you are comfortable spending in a session — and stick to it regardless of whether you are winning or losing.
Use deposit limits on your account. Tojay's deposit limit tool locks in your weekly or monthly maximum so the decision is made in advance, not in the heat of the moment.
Set a time limit for each session. Decide how long you will play before you start. Use Tojay's session timer to get a reminder when your time is up.
Never chase losses. If a session has not gone your way, the instinct to keep playing to win it back is one of the most common signs of unhealthy gaming. Log off and come back another day.
Take regular breaks. Step away from the screen, get a glass of water, talk to someone. Short breaks during long sessions help you stay clear-headed and in control.
Keep gaming separate from daily stress. Playing to escape family pressure, work stress or financial anxiety is a warning sign. Gaming should be something you do when you are in a relaxed, positive frame of mind.
Balance gaming with other activities. Cricket season, time with friends, family dinners, outdoor activities — keep a healthy mix of entertainment in your life.
Be honest with yourself. Regularly check in on your own gaming patterns. If the honest answer to any of the self-assessment questions below makes you uncomfortable, take action.
Talk to someone you trust. A close friend or family member can often notice changes in behaviour before you do. Being open about your gaming — including the wins and the losses — keeps things grounded.
Use the tools available to you. Tojay's responsible gaming features are built into every account. They are there to be used — not just read about on this page.
Every Tojay account comes with a full set of responsible gaming controls — available at any time, with no questions asked.
Set a daily, weekly or monthly PKR deposit cap on your Tojay account. Once the limit is reached, no further deposits are possible until the period resets. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour cooling period to prevent impulsive changes.
Choose how long you want each gaming session to last. When your chosen time is up, Tojay will display a reminder notification on screen. You remain in control of whether to continue, but the nudge helps you stay aware of how long you have been playing.
Need a short break without fully closing your account? The cooling-off feature lets you suspend gaming activity for a defined period — from 24 hours to several weeks. Your account is paused and you cannot deposit or play until the period ends.
Self-exclusion is a longer-term measure for players who feel they need a more serious break. Once activated, your Tojay account is suspended for the chosen exclusion period and cannot be reversed until it expires. This is a firm commitment and is enforced without exception.
Your Tojay account keeps a full record of your gaming activity — deposits, withdrawals, sessions, game history and win/loss totals. Reviewing your history regularly is one of the most straightforward ways to stay on top of your spending and time patterns.
If you need to talk through any responsible gaming concern — setting up limits, activating exclusion or simply asking for advice — our support team is available around the clock. There is no judgement, just practical help from a team that understands the Pakistani player context.
All responsible gaming tools on Tojay are accessible directly from your account settings. You do not need to contact support to set a deposit limit or activate a cooling-off period — it takes less than two minutes to put a safeguard in place.
Here is a quick overview of how each tool works in practice:
Setting a PKR deposit limit before your first session is one of the simplest things you can do to stay in control from day one. A few seconds now can prevent a lot of regret later.
Log in to your Tojay account and go to Account Settings > Responsible Gaming. Select Deposit Limits, choose daily, weekly or monthly, and enter your PKR amount. The limit activates immediately. To increase it, a 24-hour waiting period applies automatically.
In the same Responsible Gaming section, select Session Reminders and choose your preferred session length — 30 minutes, 1 hour, 2 hours or a custom duration. When time is up, a notification appears on screen reminding you to take a break.
Select Cooling-Off Period and choose a duration from 24 hours up to 6 weeks. Your account is paused instantly. Deposits, bets and game access are suspended until the period ends. Your account data and any eligible PKR balance are safely held.
Select Self-Exclusion, choose your exclusion period, and confirm. The exclusion is enforced immediately and cannot be reversed before the end date. Any remaining PKR balance can be withdrawn before exclusion activates. Contact support if you need help with the process.
Recognising the signs early makes it much easier to take action before things get difficult. Be honest with yourself when reading through these.
Depositing money meant for bills, groceries or family expenses — or borrowing PKR from friends or family to fund gaming.
Continuing to deposit and play after a losing session specifically to try to recover what was lost, rather than accepting the outcome.
Being secretive about how much time or money you spend on Tojay, or feeling the need to lie to family members about your gaming activity.
Using gaming as the main way to cope with stress, anxiety, loneliness or difficult personal situations rather than addressing them directly.
Missing work, ignoring family, skipping meals or losing sleep because of gaming sessions that last longer than planned.
Experiencing restlessness, irritability or anxiety when you are not able to access the platform or when you try to cut back on gaming.
If two or more of the above descriptions feel familiar, it is worth taking a break and using one of the responsible gaming tools in your Tojay account. You can also contact our support team at any time — all conversations are handled with complete confidentiality.
Answer these questions honestly. If several of them resonate with you, it may be time to use one of Tojay's responsible gaming tools or speak to someone you trust.
Have you ever deposited more PKR than you originally planned in a single session?
Have you kept playing after telling yourself you would stop, because you were on a losing streak?
Have you ever used money set aside for household expenses — rent, groceries, school fees — to fund a gaming session?
Has anyone close to you — a spouse, parent, sibling or friend — expressed concern about how much time or money you spend on gaming?
Do you find yourself thinking about your next gaming session when you are supposed to be focused on work, studies or family?
Have you tried to cut back on gaming in the past but found it harder than expected?
Do you feel a sense of guilt or regret after a gaming session — particularly after a losing one?
There are no right or wrong answers here — only honest ones. If this self-check has raised some concerns, the next step is simple: log in to your account, go to Responsible Gaming settings, and use the tools available to you. Or reach out to our support team — we are here to help, not judge.
Tojay is strictly an adults-only platform. No person under the age of 18 is permitted to register an account, make a deposit or participate in any game or betting activity on the platform. Age verification is part of the registration and withdrawal process.
If you share a device or home internet connection with younger family members — children or teenage siblings — we strongly encourage you to use device-level parental controls or browser-based content filters to prevent underage access to online gaming platforms, including Tojay.
Never share your Tojay login credentials with anyone, including younger family members. Your account is registered in your name, and you are responsible for all activity that takes place under your credentials.
If you suspect that a minor has gained access to a Tojay account — whether yours or someone else's — please contact our support team immediately. We treat these cases as an urgent priority and act without delay.
One of the most important mindset shifts for healthy gaming is to treat it as entertainment — not as a way to earn money. When you watch a PSL match, you do not expect to get paid for it. When you enjoy a meal out or go to the cinema, you spend PKR on the experience without expecting a financial return.
Gaming should be approached the same way. Yes, there are wins — sometimes exciting ones. But over the long run, gambling games are designed so that the house maintains an edge. Planning your gaming budget as an entertainment expense — money you are comfortable spending for the experience — keeps expectations realistic and removes the pressure to win.
If you ever find yourself relying on gaming winnings to cover regular expenses, that is a clear sign that the boundary between entertainment and financial dependence has been crossed. Use the deposit limit and self-exclusion tools to step back, and seek support if needed.
Common questions from Pakistani players about Tojay's responsible gaming tools and policies.